- We will always lock any gates used to enter the property.
- If we are unable to access the areas to be scooped due to locked or blocked gates or aggressive dog(s), you will still be charged for the visit. We love meeting our human and furry clients; however we will not enter the yard if you have indicated the dogs are not friendly and they are outside. We will notify you if we are unable to access the yard.
- If we are unable to poop scoop due to circumstances out of our control such as weather; we will reschedule and add you to another day in the week.
- We do not give exact timeframes, because new clients are added to the routes weekly. You will be scheduled on the same day every week.
- There is a $20 charge for yards that take over 30 min. to complete. This is highly unlikely with lawns that we service weekly. Most visits will take about 15 min. or less to complete.
- Payment will be due or processed prior to or at the time of service depending on payment method and service program.
- Payments can be made monthly, quarterly or yearly depending on your service program.*
- Service will be suspended if a check does not clear or a payment does not go through. It will be reinstated once payment plus a $30 fee is paid in full. Please note that if a check bounces, we will no longer accept that form of payment. An alternate form must be used to continue service.
- Earned discounts will be applied over consecutive payments, not run concurrently.
*One-time service payments will be due at time of service.
What We Offer:
Every visit includes the following:
- Text notifications informing you of when we are on our way, and when we have completed the job
- Clean and sterilized equipment, shoes and gloves
- We will haul away your and our waste
- Washed and sterilized hard surfaces when needed
- We use plant based Chemicals/Enzymes for the safety of all of your family members